Running low never costs you a video.
We warn you at 80% and again at 90% full. If you run out of room, nothing is deleted. New uploads simply wait until there’s space.
Every plan starts with a 14-day trial and no card. Your library, branding and embeds carry straight over when you choose.
For one client.
For agencies with a handful of clients.
For bigger libraries and stricter requirements.
| Capability | HarborStart free | MarinaStart free | FleetTalk to sales |
|---|---|---|---|
| Limits | |||
| Videos | 25 | 500 | 2,500 |
| Storage | 25 GB | 500 GB | 2 TB |
| Monthly delivery | 250 GB | 2 TB | 10 TB |
| Max upload size | 2 GiB | 10 GiB | 50 GiB |
| Users | 2 | 25 | 100 |
| Video quality | |||
| Streaming quality | Up to 1080p | Up to 1080p, 4K at 60 fps add-on | Up to 1080p, 4K at 60 fps add-on |
| Branding | |||
| Logo | |||
| Player colors | |||
| Watermark | |||
| Custom domain | Talk to sales | ||
| Sharing and protection | |||
| Password-protected sharing | |||
| Custom permission groups | |||
| Captions and chapters | |||
| Captions | |||
| AI transcript | |||
| AI minutes per month | 600 | 3,000 | |
| Chapters | |||
| Analytics | |||
| Detailed analytics history | 90 days | 6 months | 12 months |
| Analytics CSV export | |||
| Developer platform | |||
| Player JavaScript API | |||
| API access | |||
| API keys | 10 | 50 | |
| Requests per minute | 600 | 1,200 | |
| Webhook endpoints | 5 | 25 | |
| Migration | |||
| Adilo import | |||
| Managed Wistia add-on | Talk to sales | ||
| Managed Vimeo add-on | Talk to sales | ||
| Originals and exports | |||
| Master retention | |||
| Original-file download | |||
| Workspace ZIP export | |||
| Ask Playflow and MCP | |||
| Ask Playflow and MCP: ask questions | |||
| Ask Playflow and MCP: make changes for you | |||
| Monthly assistant credits | 50 | 500 | 2,000 |
| Support | |||
| Support | named contact | ||
The trial includes 50 monthly assistant credits for questions. One message in Ask Playflow uses one workspace credit. Previews, Confirm and Undo are free. MCP calls use no Playflow credits.
Need more credits? 250 credits for $49 or 1,000 credits for $179. Paid plans only, at the same price on Harbor, Marina and Fleet. Owners buy in Settings, Billing. Purchased credits stay with the buying workspace, are used after its monthly allowance and expire 12 months after purchase. How credits work.
Want videos to play from your own domain? Custom domains are available on Fleet and are set up with our team. Talk to sales.
Upload, store and stream in 4K at up to 60 fps, with adaptive playback that scales to every viewer.
Talk to salesWe warn you at 80% and again at 90% full. If you run out of room, nothing is deleted. New uploads simply wait until there’s space.
Upgrades start right away, prorated. Downgrades take effect at the end of your term and never delete videos, keys, webhooks or archived originals.
Import from Adilo yourself on Fleet, or let our team move a Wistia or Vimeo library as a managed add-on. Talk to sales.
How migration worksUpgrades and switching from monthly to annual start right away, prorated. Downgrades and moves from annual to monthly start at the end of your current term, with nothing charged until then.
Yes, enter it at checkout. If our team has already set up a discount for your workspace, it is applied automatically instead. Discounts show on your subscription in Settings.
The trial lasts 14 days and does not require a card. It is limited to 5 GB of storage, 2 users, 10 videos, and 1 GiB per uploaded file. During the active trial, the Playflow watermark is optional in player settings. When the trial ends, the workspace moves to the chosen plan (Marina by default) and you have 14 days to add a payment method. Without one, the workspace becomes read-only. If it stays unpaid, playback pauses and content may later be deleted, with emails before each step. After the trial ends, the Playflow watermark appears on every video until a paid subscription is active and cannot be turned off.
Yes. The Player JavaScript API is available on every plan, including the trial. It is a property of the embed itself and is not gated by API keys or plan eligibility.
Yes. With the 4K add-on on Marina or Fleet, new uploads are encoded up to 3840 × 2160 at up to 60 frames per second, and the player steps up to 4K when a viewer's screen and connection can use it. Every plan streams in up to 1080p. Talk to sales to add 4K to your workspace.
AI transcription and chapters are available on Marina and Fleet. AI usage is metered in monthly minutes. An AI chapter draft also needs a ready transcript and a video that is at least 90 seconds long.
Custom domains are available on Fleet and are set up with our team on request. Talk to sales to arrange setup.
No card required. When the trial ends you get 14 days to add a payment method, with email reminders along the way.