Members and roles

Plan availability

Pending invitations count toward the seat limit.

Built-in roles

Owners manage the workspace, Editors manage videos and analytics, and Viewers can watch videos and read analytics.

Permission groups

Custom groups are available when the workspace has the feature.custom_groups entitlement and the member has member-management permission.

Invitations

Owners can invite a person by email, revoke or reissue a pending invitation, and the link expires after seven days.

Member changes

Workspace managers can suspend or remove members but cannot remove the last workspace manager.

Account and workspace access

Sign up or sign in to reach your workspace. Use Forgot password to request a reset email, then follow its link to choose a new password. Invitation links are a separate flow: sign in with the invited email before accepting. Accepting an invitation selects that workspace. An expired or revoked invitation needs a new link from a workspace manager.

Use the workspace switcher to change between active memberships. Library, analytics and settings belong to the selected workspace, not to every workspace on your account. Your last selected workspace is remembered. In Settings, members with workspace-management permission can rename the workspace; billing additionally requires membership in the built-in Owners group.

Invitation delivery

Choose the recipient's permission group when inviting them. A pending invitation reserves a seat. Reissuing creates a fresh acceptance link and invalidates the old one; revoking stops acceptance. A created invitation and an email successfully sent by the mail provider are different outcomes. Check the invitation's delivery status rather than assuming the recipient received it. You can copy the link when delivery is unavailable.